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SwiftMeadowRun

Privacy Policy

Your privacy is important to us at SwiftMeadowRun

Effective Date: February 20, 2026 | Last Updated: February 20, 2026

Information We Collect

Personal Information You Provide

When you reach out to us for corporate flower arrangements or gift services, we gather information you voluntarily share. This includes your name, company name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details during checkout, though this is processed securely through our payment partners.

For our corporate clients, we may collect additional business details such as company registration information, preferred delivery timelines, and budget considerations. This helps us deliver a tailored service that aligns with your business needs.

Information Collected Automatically

Our website automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this information to enhance website performance and understand how clients discover our services.

Important: We never collect more personal information than is necessary to provide our flower arrangement and delivery services. Your privacy is fundamental to how we operate our business.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, crafting custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and the overall website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better assist the business community in United Kingdom.

Order Processing: Managing your flower orders, deliveries, and payment processing
Communication: Responding to inquiries, providing updates, and customer support
Service Improvement: Analyzing feedback and usage patterns to enhance our offerings
Business Development: Creating tailored corporate programs and subscription services

Information Sharing and Disclosure

SwiftMeadowRun respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

Service Partners

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

Legal Requirements

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and implement appropriate technical and organizational safeguards to shield it. This includes safe data storage, encrypted communications, and restricted access to personal information within our company.

Protected Storage

Personal data is kept in safeguarded systems with access controls and ongoing security monitoring.

Data Encryption

Sensitive data transfers are encrypted to safeguard information during communication between your browser and our systems.

Restricted Access

Only staff members who require the information to perform services can access customer data.

Although we employ robust security measures, no online transmission method is completely secure. We continually update our security practices to defend against emerging threats.

Your Privacy Rights

You hold significant rights concerning your personal data. Depending on applicable laws, you may be entitled to access, rectify, delete, or limit how your personal information is used.

Access: Ask for a copy of the personal data we hold about you
Correction: Update or fix any inaccurate personal information
Deletion: Ask us to delete your personal information (subject to legal retention rules)
Restriction: Limit how we process your personal data in certain situations
Portability: Request a transfer of your data in a structured, commonly used format

To exercise these rights, please reach out using the contact details at the end of this policy. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep personal information only as long as needed to deliver our services and meet legal obligations. Retention periods vary by data type and the purpose for which it was collected.

Typical Retention Periods:

  • Customer contact and order details: three years after the last service interaction
  • Payment transaction records: seven years to meet tax and accounting requirements
  • Website analytics data: twenty-six months for service improvement analysis
  • Marketing communication preferences: Until you unsubscribe or two years of inactivity

Cookies and Website Tracking

Our site uses cookies and similar technologies to enhance your browsing experience and to understand how visitors engage with our site. Cookies help us tailor your preferences and evaluate website performance.

You can adjust cookie settings in your browser preferences. However, turning off certain cookies may affect how the site operates. For details about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our site may include links to third-party sites or services. This privacy policy covers only SwiftMeadowRun and our website. We are not responsible for the privacy practices of external sites.

We encourage you to review the privacy policies of any third-party sites you visit via links on our site.

Policy Updates

We might revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will adjust the "Last Updated" timestamp at the top of this policy.

We invite you to check this policy periodically to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.

Contact Us About Privacy

SwiftMeadowRun Privacy Team
43 Bedford Street, London
London, United Kingdom WC2E 9HA

Electronic Mail: [email protected]
Telephone: +44 20 7946 0958

To help us assist you with privacy-related requests, include "Privacy Request" in the subject line and provide as much detail as you can about your request. We strive to reply to all privacy requests within five business days.